Privacy Policy

1. Introduction

Welcome to HitchHub! At HitchHub, we are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our app and services. Our platform is designed to help wedding couples and their guests communicate, plan, and share experiences related to their wedding day.

By using HitchHub, you consent to the practices described in this Privacy Policy.

2. Data Collection

We collect various types of personal information from you and other users, including:

• Personal Information: Names, email addresses, and other contact details that you or the couple provide.
• Usage Data: Information on how you interact with the app, such as the features you use, to help us improve our services.
• Guest RSVP Data: Information provided by couples regarding their guests (e.g., names, attendance status). It is the couple's responsibility to inform their guests of the data shared with us.
• Photo Stream Data: Any media (photos, videos) uploaded by users to the app.
• We collect this data to facilitate the platform’s main features, such as RSVP tracking, messaging, and sharing wedding media.

3. Use of Data

The data we collect is used for the following purposes:

• Personalization: To offer personalized features and services.
• Service Improvement: To analyze usage patterns and improve the app’s functionality.
• Communication: The messaging feature allows couples and their guests to communicate securely about the wedding. We reserve the right to block users who misuse this feature without providing a reason.
• Compliance: To comply with legal obligations, respond to lawful requests, or enforce our policies.
• We do not sell or rent your personal information.

4. Data Sharing

Your data may be shared under specific circumstances:

• Third-Party Providers: We work with service providers (e.g., hosting, analytics) who process your data on our behalf. These providers are bound by confidentiality agreements.
• Legal Requirements: We may disclose your information to law enforcement agencies or regulators when required by law.
• HitchHub ensures that any data shared with third parties is done securely and in compliance with relevant laws.

5. User Rights

Under applicable data protection laws, you have the following rights:

• Access: You can request a copy of the data we hold about you.
• Correction: You have the right to correct any inaccuracies in your data.
• Deletion: You can request that we delete your data, subject to legal obligations.
• Data Portability: You may request a copy of your data in a machine-readable format.
• Withdraw Consent: You can withdraw consent for data processing at any time where applicable.
• To exercise these rights, contact us at hello@hitchhub.app.

6. Cookies and Tracking

HitchHub uses cookies and similar technologies to enhance your experience. For details on how we use cookies and how to manage your preferences, please refer to our Cookie Policy.

7. Data Security

We take your privacy seriously and use a range of security measures to protect your personal data, including:

• Encryption: We use encryption to protect sensitive data during transmission.
• Access Controls: Only authorized personnel have access to user data.
• Regular Audits: We conduct regular security assessments to ensure data protection.
• Despite our efforts, no system is completely secure, and we encourage users to take precautions when sharing personal information.

8. Changes to Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, we will notify you by:

• Posting the updated policy on our website and app.
• Sending a notification via email or in-app message.
• Please review the updated policy periodically.

9. Contact Information

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

• Email: hello@hitchhub.app
• We are based in the Netherlands, and this Privacy Policy is governed by Dutch law.